The challenge: interactive demo (2 min)

Remote sites

The expert is hours away by plane. Their know-how is already on site.

Mines, dams and power plants, power lines, forests, the Far North: when a job comes up, the expert is far away, and the network runs over satellite at best. With #AugmentedTraining, everyone follows the expert’s procedure in augmented reality, on the real equipment, with both hands free. Everything works offline, artificial intelligence included.

At a snow-covered open-pit mine, a technician wearing augmented reality glasses points out a conveyor roller to a young technician holding a wrench.
  • 100% offlineUnderground, at the dam, at the camp, in the Far North: nothing to connect, nothing to open, artificial intelligence included.
  • No data held by the software publisherWe don’t know what our customers do, and we don’t need to know. Emmanuel Bricard, co-founder.
  • Hands-freeThe instruction appears on the equipment, right where the work is done: both hands stay on the tool, even with gloves on.

Your challenges

Far from everything, with crews that keep changing.

The expert is far away

Flying in a specialist costs hours of travel and days of downtime. The procedure must be available on site, right away.

Crews on rotation

Two weeks on site, two weeks at home: every incoming crew must find the same procedures, without starting from scratch.

When teams rotate

No network, or barely one

Underground or far up north, the connection is missing or slow: training cannot depend on it.

100% offline

Trades short of hands

Experienced technicians are retiring, and new workers come from everywhere: they need to become autonomous quickly.

When your experts leave

What SHIFT89 changes

Everyone finds the expert’s procedure, even when the expert is a thousand kilometres away.

What the expert, the crew lead and the technician on site experience.

  • Without any connection

    Create, learn and translate without a network: everything fits in the glasses, the headset and a computer on site.

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  • Hands-free

    The instruction appears on the equipment: no tablet to hold, no binder to leaf through with gloves on.

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  • A few minutes

    The expert passes on a procedure in a few minutes, during their visit to the site: it stays there after they leave.

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  • In everyone’s language

    The instruction translated and read aloud in French, English or the technician’s own language, by an artificial intelligence that runs on site.

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Use cases

From the mine to the dam, from the camp to the Far North.

Mines

Mining equipment, conveyors, crushers, pumps: maintenance and lockout guided on the equipment, underground and on the surface.

Dams and power plants

Turbines, gates, generators: rare jobs, reviewed just before acting, far from the central workshop.

Power lines and substations

Maintenance and lockout procedures, shown on the equipment, for every field crew.

Forestry and sawmills

Forestry machines and sawmill lines: setup and maintenance guided for every new operator.

Oil, gas and pipelines

Pumping stations, compressors, valves: the procedure on site, even hundreds of kilometres from the base.

Camps and northern communities

Local power plants, water treatment, vehicles: the essential procedures passed on to those who stay on site.

Our hardware advice

The right equipment for your use, not the latest fad.

As former industry professionals, we advise you as we would have advised ourselves: the device suited to your constraints, your uses and your budget. Only operational solutions, proven in real conditions.

Isolated network

Devices that work without any connection, from first to last use.

Conditions of use

Cold, dust, humidity, wearing your protective equipment: we recommend the hardware suited to your environment. Some conditions (outdoors, cold, explosive atmospheres) require a case-by-case assessment.

Battery life

Devices that last a work shift and recharge on site, without depending on a network.

Turnkey: we configure each device and fit it with the necessary accessories, so that it works in your environment and with your constraints. What we prepare

Works on: Microsoft HoloLens 2, Arvicom CART-S, Samsung Galaxy XR, VITURE Luma Ultra XR, XREAL Aura and VIVE Eagle, and soon Arvicom CART-3D. Your content does not depend on a device.

Measured results

What our deployments have measured.

Figures measured during our deployments, a method validated by 5 industrial PhD theses and evaluated against Microsoft Dynamics 365 Guides.

  • 1 minTo create an instructionBy the expert, on the real equipment, with no writing or editing (measured in our deployments)
  • × 2Train twice as fast, autonomouslyMeasured in our deployments, at a tier-one automotive supplier
  • ÷ 5Trainers and mentors tied up5 times fewer, measured in our deployments

Deployment

8 trainers operational after one day

In our deployments, one day of training is enough: trainers create their first tutorial that same afternoon, then work on their own from the next day.

Result: 8 trainers operational at D+1.

Industrial research

A boiler manufacturing plant: the method evaluated against Guides

Our method stems from work carried out with Institut Mines-Télécom in a boiler manufacturing plant. It was compared with Microsoft Dynamics 365 Guides.

Result: a study published at IEEE ISMAR 2022, the leading international conference on augmented reality.

All our case studiesOur method and its evidence

Our partners in Canada

In Canada, SHIFT89 works with its partners Alpha Jet Services Inc., Lyadis and Original Custom Components.

Funding and procurement

Simple purchasing.

An off-the-shelf solution, on quotation. One day on your site is enough to get started.

Licences on quotation

One licence per device, glasses or headset, with volume discounts, and one licence for the PC application. Your choice: annual licences, multi-year licences or licences for the lifetime of the hardware. A quotation based on your project.

One day to get started

A one-hour scoping session by video call, one day on site with up to 8 of your experts, then standard project management. Additional support days when your project requires them.

Frequently asked questions

Your questions.

Does it work without any network, underground or in the Far North?

Yes. No connection is required, whether to create, to learn or to track learners. The artificial intelligence (transcription, translation, voice) also runs on your computers, offline.

Our crews work on rotation. How do we keep the same procedure from one crew to the next?

The tutorial stays on site when the crew changes. The incoming crew finds the same procedure, shown the same way, on the same equipment, and can improve it in turn.

Our technicians do not all speak the same language.

The instruction is translated and read aloud in each person’s language, by an artificial intelligence that runs on site, without any connection.

Can the devices handle the cold?

We recommend the hardware suited to your working conditions. Extreme cold, outdoor use or explosive atmospheres require a case-by-case assessment.

Glasses and headsets have cameras. What about protected areas?

Bringing a camera-equipped device into a protected area is subject to the approval of the site security officer: your rules apply. On our side, images stay on your equipment and none are sent to the software publisher. We do not know what our customers do with our solution, unless they tell us and share their content with us, on their own initiative.

HoloLens 2 is no longer manufactured, and its security updates continue until December 2027 for connected devices. What happens to the investment?

At SHIFT89, we support HoloLens 2 until at least the end of 2030, so you can use your investment for longer. #AugmentedTraining needs no connection to work: your HoloLens 2 headsets can therefore be disconnected from Wi-Fi, for maximum security.

Your content does not depend on a single device: several augmented-reality glasses and headsets are compatible. We advise you, completely independently, on the one that suits your operating conditions and your budget.

All content created with #AugmentedTraining on HoloLens 2 can be reused, without being redone, on the new glasses and headsets we support.

Your experts’ know-how, on every one of your sites.

30 minutes to 2 hours of demonstration, on one of your pieces of equipment, offline if needed.

or write to us