Automotive industry
A tier-one automotive supplier trains twice as fast
Autonomous operator training, guided in augmented reality on the real equipment.
Result: training speed doubled.
Building maintenance, HVAC and lifts
Alone with a task done once a year? Your technician arrives prepared.
In your technical centres and training workshops, your specialists pass on their skills in a few minutes, on the real equipment; your technicians learn them guided in augmented reality, before heading out alone on a call. No connection is needed, and your know-how stays with you.
- 100% offlineIn the technical centre as in the plant room: no connection required, nothing to open.
- No data held by the software publisherNothing is hosted by SHIFT89 and the software requires no online account.
- Hands-freeThe instruction is displayed on the equipment, right where action is needed: both hands stay on the tool.
Your challenges
Some of the most sought-after technicians, often alone in front of the equipment.
Refrigeration and air conditioning
Refrigeration and air-conditioning technicians are among the hardest to recruit.
Heating and electrical work
Plumbing and heating engineers, building electricians: hard to recruit as well.
A huge installed base to maintain
Lifts and technical equipment by the thousand, maintained mostly by field staff dedicated to maintenance.
Intervene fast, and alone
A breakdown calls for a fast intervention: the technician needs to know, without waiting for an expert.
A wide range of equipment
Multiple models and generations: what is only done once a year is forgotten between one occasion and the next.
What SHIFT89 changes
The rare intervention reviewed before setting off, on the real equipment.
What the specialist, the technician and the technical centre manager experience.
100% offline
In the technical centre as in the plant room, no connection is required: nothing to open, nothing held by the software publisher.
Learn moreHands-free
The instruction is displayed on the equipment: the technician keeps their tools in hand.
Learn moreA few minutes
Your specialists pass on a rare task in a few minutes, on the training equipment or at the customer’s site.
Learn moreIn each technician’s language
Each instruction is translated and read aloud in the technician’s language by an artificial intelligence that runs on your computer.
Learn more
Use cases
From the technical centre to the call-out.
Manufacturer’s training centre
Each new model comes with its commissioning and maintenance tasks: your technicians and your installers’ technicians learn them on the real equipment.
Equipment manufacturersCommissioning
The steps placed on the equipment, in order, in the right place, for each new model.
Preventive maintenance
Scheduled maintenance tasks, shown where they are carried out.
Rare intervention
Review an infrequent intervention before setting off, on the training equipment.
New technicians
Autonomous faster, without tying up a mentor for every arrival.
The difference
What a phone, a tablet or an online platform impose on the technician.
Every tool has its strengths. Here is what these approaches impose by nature, and what we do differently.
- Other approachesFilming an intervention on a phone means one hand fewer to do it.Then filming, editing, and a file to keep under control.With SHIFT89The expert passes on the task while doing it, hands-free.One minute per instruction; nothing leaves the site.
- Other approachesA tablet next to the machine means eyes leaving the equipment.You read, turn around, look for where to act.With SHIFT89The instruction is displayed on the equipment, right where action is needed.Eyes on the task, both hands on the tool.
- Other approachesAn online platform requires a connection, even down in the plant room.No network, no procedure.With SHIFT89No connection, neither to create nor to learn.The tutorial is wherever the technician is.
What we equip
Your trades, in your words.
- Refrigeration and air conditioning
- The refrigeration technician’s skills, learned at the technical centre, on the real equipment.
- Lift technician
- The maintenance task learned before the intervention, for the technician who works alone.
- Plumbing and heating engineer
- Commissioning and maintenance shown on the equipment, not on a screen.
- Commissioning
- The steps in order, in the right place.
- Preventive maintenance
- The scheduled task, done the way your best technician does it.
- Electrical authorizations and lockout
- The tutorial prepares and rehearses the procedure; it does not replace the authorizations required to carry out the work.
Our hardware advice
The right equipment for your use, not the latest fad.
As former industry professionals, we advise you as we would have advised ourselves: the device suited to your constraints, your uses and your budget. Only operational solutions, proven in real conditions.
The operating range
Technical centres, training workshops and plant rooms are the natural settings. Outdoor work, rooftops and cold require a case-by-case assessment: we tell you what is possible before, not after.
Depending on use
A headset or lighter, more affordable glasses: the device is chosen according to who creates, who learns and how long it is worn.
Your budget
Just the hardware you need for your workstations and teams: neither the latest fad nor a cheaper but unreliable solution.
Turnkey: we configure each device and fit it with the necessary accessories, so that it works in your environment and with your constraints. What we prepare
Works on: Microsoft HoloLens 2, Arvicom CART-S, Samsung Galaxy XR, VITURE Luma Ultra XR, XREAL Aura and VIVE Eagle, and soon Arvicom CART-3D. Your content does not depend on a device.
Measured results
What our deployments have measured.
Figures measured during our deployments, a method validated by 5 industrial PhD theses and evaluated against Microsoft Dynamics 365 Guides in a study published at IEEE ISMAR 2022.
- 1 minTo create an instructionBy the expert, on the real equipment, with no writing or editing (measured in our deployments)
- × 2Train twice as fast, autonomouslyMeasured in our deployments, at a tier-one automotive supplier
- ÷ 5Trainers and mentors tied up5 times fewer, measured in our deployments
Deployment
8 trainers operational after one day
In our deployments, one day of training is enough: trainers create their first tutorial that same afternoon, then work on their own from the next day.
Result: 8 trainers operational at D+1.
They trust us
- A tier-one automotive supplier
- A food industry manufacturer
- A manufacturer of measuring instruments
- A manufacturer of industrial components
For confidentiality, we only name a customer with their written consent.
Funding and procurement
Simple purchasing.
An off-the-shelf solution, on quotation. It is up to the buyer to qualify their purchase, according to the rules that apply to them.
Licences on quotation
One licence per device, glasses or headset, with volume discounts, and one licence for the PC application. Your choice: annual licences, multi-year licences or licences for the lifetime of the hardware. A quotation based on your project.
One day to get started
A one-hour scoping session by video call, one day on site with up to 8 of your experts, then standard project management. Additional support days when your project requires them.
Frequently asked questions
Your questions.
Our technicians work alone at customers’ sites. What is the tool for?
To arrive prepared: the rare intervention is reviewed before setting off, on the training equipment, and the specialist’s know-how remains available to everyone.
What about work on rooftops?
Outdoor work and cold require a case-by-case assessment. Technical centres, training workshops and plant rooms are the first settings.
Our equipment comes from several brands. Is that a problem?
No: a tutorial is created on the equipment in front of you, whatever its brand.
Our specialists have no time. How much time does it take?
One minute per instruction, a few minutes for a tutorial, on the real equipment, while doing the task. No writing, no filming, no mandatory editing, no contractor.
HoloLens 2 is no longer manufactured, and its security updates continue until December 2027 for connected devices. What happens to the investment?
At SHIFT89, we support HoloLens 2 until at least the end of 2030, so you can use your investment for longer. #AugmentedTraining needs no connection to work: your HoloLens 2 headsets can therefore be disconnected from Wi-Fi, for maximum security.
Your content does not depend on one device: several augmented-reality glasses and headsets are compatible. We advise you, completely independently, on the one that suits your working conditions and your budget.
All content created with #AugmentedTraining on HoloLens 2 can be reused, without being redone, on the new glasses and headsets we support.
Your best technician’s know-how, for every intervention.
A 30-minute to 2-hour demo, on one of your pieces of equipment.
or write to us