The challenge: interactive demo (2 min)

Pharmaceuticals, bioproduction, medical devices

Scarce technicians, tasks under inspection: your operators practise before entering the controlled area.

Gowning, line assembly and disassembly, cell culture, assembly and inspection of medical devices: your experts pass on the task in a few minutes; your new operators learn it guided in augmented reality, before entering the controlled area. Authoring, artificial intelligence and tracking work 100% offline.

Talk to us about your critical tasksTake on the challenge (2 min)
A technician in a sterile suit, with augmented-reality glasses over the hood, works on an isolator in a cleanroom.
  • 100% offlineNo network to open: creating, translating and tracking work offline, artificial intelligence included.
  • No data held by the software publisherNothing is hosted by SHIFT89 and the software requires no online account.
  • Hands-freeThe instruction is displayed on the equipment: hands stay on the task, not on a touchscreen.

Your challenges

Scarce technicians, tasks under inspection.

Technicians you have to train yourself

In bioproduction, the shortage of expertise affects every level and recruits are often too generalist: companies have to train them themselves.

Departures to anticipate

Experienced employees will leave in the coming years. Their skills must stay.

Your experts are leaving

Training at the heart of Annex 1

Personnel training and qualification, gowning qualification, aseptic process simulation: EU GMP Annex 1 makes them requirements. A hesitant move can end up as a deviation, then a CAPA.

Errors and safety

Bioproduction to develop

New production capacity for biologics: so many technicians to train.

Medical devices: the pressure of the MDR

Regulation (EU) 2017/745 requires a quality management system.

Process know-how to protect

Your processes and manufacturing skills are your edge: they have no business being in a cloud.

What SHIFT89 changes

Operators trained before entering the controlled area, less hesitation at the workstation.

What the operator, the trainer and quality assurance experience.

  • 100% offline

    No data leaves your site: nothing held by the software publisher, no online account, no network to open for the workshop.

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  • Hands-free

    Instructions you follow with your eyes while your hands work, for less hesitation at the workstation.

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  • A few minutes

    Your expert passes on a line assembly in a few minutes, on the real equipment: with no writing, no filming, no mandatory editing.

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  • Verified learning

    A quiz checks understanding; you know who has followed which tutorial. The qualification record stays in your quality system.

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Use cases

Before the controlled area, at the workstation, in packaging.

Gowning

The gowning steps rehearsed step by step, as many times as needed, before gowning qualification and entry into the controlled area.

Line assembly and disassembly

The assembly, adjustment and disassembly steps placed on the real equipment: the expert’s procedure, available to every shift.

Bioproduction

Cell culture, purification: your experts pass on the task once, hands-free; your new technicians find it again at the workstation.

Rare interventions

Interventions carried out only once in a while, rehearsed on the equipment before they are needed.

Medical devices

Assembly, inspection, packaging: the next step is displayed at the workstation, hands-free.

Training your customers’ teams

Do you manufacture medical equipment? The commissioning and maintenance procedures, delivered to your customers’ biomedical engineering departments.

Hospitals: biomedical engineering and sterilization

The difference

What tablets, smartphones and online platforms impose in production.

Every tool has its strengths. Here is what these approaches impose by nature, and what we do differently.

  • Other approachesA tablet to touch with gloves on means an interrupted task.You take your gloves off, or you do without.
    With SHIFT89The instruction is displayed on the equipment.To move forward, no touchscreen to handle.
  • Other approachesFilming a process with a phone means one hand fewer to carry it out.Then a shoot, editing, and a file to keep under control.
    With SHIFT89The expert passes on the task while doing it, hands-free.One minute per instruction; nothing leaves the site.
  • Other approachesAn online platform keeps your processes on its servers.By nature: a connection, an account, data held by the software publisher.
    With SHIFT89Your processes stay at your site.No network to open, no online account, nothing held by us.

What we equip

Your requirements, your vocabulary.

The tutorial complements your approved procedures: it shows the task where it is done; it does not replace them.

Good manufacturing practice (GMP)
The task as your procedures describe it, shown on the equipment, at every shift start if needed.
Annex 1: personnel training and qualification
Train before entering the controlled area, check with a quiz, know who has followed what.
Gowning and gowning qualification
The steps rehearsed as often as needed before qualification.
Aseptic process simulation
Interventions rehearsed beforehand on the real equipment, so you arrive prepared.
Deviations and CAPA
When a corrective action changes a task, the tutorial can be updated in a few minutes.
Qualification: IQ, OQ, PQ
The operating and maintenance tasks for the new equipment, passed on as soon as it is qualified.
Bioproduction technician
Cell culture, purification: a rare task passed on without tying up the expert for every new arrival.
Regulation (EU) 2017/745 (MDR)
Operators trained in assembly and inspection tasks, within the framework of your quality management system.

Our hardware advice

The right hardware for your workshop, not the latest fashion.

As former industry professionals, we advise you as we would have advised ourselves: the device suited to your workshop, your protective equipment and your budget. Only solutions proven in real conditions.

Grades A to D

The use of a device in your areas is a matter for your site’s risk assessment. You can start where it is simple: before entering the controlled area, on the real equipment or in a training room.

Cleaning and disinfection

The device has to withstand your cleaning procedures: we take this into account in our advice.

Your budget

Just the hardware you need for your workstations and teams: neither the latest fad nor a cheaper but unreliable solution.

Turnkey: we configure each device and fit it with the necessary accessories, so that it works in your environment and with your constraints. What we prepare

Works on: Microsoft HoloLens 2, Arvicom CART-S, Samsung Galaxy XR, VITURE Luma Ultra XR, XREAL Aura and VIVE Eagle, and soon Arvicom CART-3D. Your content does not depend on a device.

Measured results

What our deployments have measured.

Figures measured during our deployments, a method validated by 5 industrial PhD theses and evaluated against Microsoft Dynamics 365 Guides in a study published at IEEE ISMAR 2022.

  • 1 minTo create an instructionBy the expert, on the real equipment, with no writing or editing (measured in our deployments)
  • × 2Train twice as fast, autonomouslyMeasured in our deployments, at a tier-one automotive supplier
  • ÷ 5Trainers and mentors tied up5 times fewer, measured in our deployments

Automotive industry

A tier-one automotive supplier trains twice as fast

Autonomous operator training, guided in augmented reality on the real equipment.

Result: training speed doubled.

Industrial research

A boiler manufacturing plant: the method evaluated against Guides

Our method stems from work carried out with Institut Mines-Télécom in a boiler manufacturing plant. It was compared with Microsoft Dynamics 365 Guides.

Result: a study published at IEEE ISMAR 2022, the leading international conference on augmented reality.

They trust us

  • A tier-one automotive supplier
  • A food industry manufacturer
  • A manufacturer of measuring instruments
  • A manufacturer of industrial components

For confidentiality, we only name a customer with their written consent.

All our case studiesOur method and its evidence

Funding and procurement

Simple purchasing.

An off-the-shelf solution, on quotation. It is up to the buyer to qualify their purchase, according to the rules that apply to them.

Licences on quotation

One licence per device, glasses or headset, with volume discounts, and one licence for the PC application. Your choice: annual licences, multi-year licences or licences for the lifetime of the hardware. A quotation based on your project.

One day to get started

A one-hour scoping session by video call, one day on site with up to 8 of your experts, then standard project management. Additional support days when your project requires them.

Frequently asked questions

Your questions.

Is the tool validated for our GMP?

Validating a computerised system is a matter for your quality assurance, for your use. We provide the documentation you need for your assessment. The tutorial complements your approved procedures; it does not replace them.

Can the glasses be used in the controlled area?

In grades A to D, the use of a device is a matter for your site’s risk assessment. You can start before entering the controlled area: gowning, assembly on the equipment in the workshop, training room.

Our processes are confidential. What does SHIFT89 see?

Nothing. Everything runs offline, on your devices and workstations: SHIFT89 hosts none of your data and the software requires no online account. The artificial intelligence (transcription, translation, voice) also runs on your computer.

Is training recorded?

You know who has followed which tutorial and what the quiz has checked. The official record of an operator’s qualification stays in your quality system.

Our experts don’t have time. How long does it take?

One minute per instruction, a few minutes for a tutorial, on the real equipment, while doing the task. No writing, no filming, no mandatory editing, no contractor.

HoloLens 2 is no longer manufactured, and its security updates continue until December 2027 for connected devices. What happens to the investment?

At SHIFT89, we support HoloLens 2 until at least the end of 2030, so you can use your investment for longer. #AugmentedTraining needs no connection to work: your HoloLens 2 headsets can therefore be disconnected from Wi-Fi, for maximum security.

Your content does not depend on one device: several augmented-reality glasses and headsets are compatible. We advise you, completely independently, on the one that suits your working conditions and your budget.

All content created with #AugmentedTraining on HoloLens 2 can be reused, without being redone, on the new glasses and headsets we support.

See also

Your critical tasks deserve better than yet another document.

A 30-minute to 2-hour demo, on one or more of your real use cases.

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